Contact us

We'd love to hear from you.
 
At UnderGlow Up, customer satisfaction is our top priority. Whether you have a question about your order, need product assistance, or simply want to get in touch, our support team is here to help.
 
Customer Support
 
Email: support@underglowup.com
Phone: +1 302-405-7806
 
Support Hours
 
Monday to Friday: 9:00 AM to 5:00 PM (MST)
 
30 N Gould St, STE R, Sheridan, WY 82801, USA
 
We aim to respond to all email inquiries within 24 to 48 business hours.
 
Order Questions
 
If you're contacting us regarding an existing order, please include:
• Your order number
• The email address used to place the order
• A brief description of your question or concern
 
This helps us assist you as quickly as possible.
 
Returns & Refunds
 
For information regarding returns, refunds, and exchanges, please review our Return Policy or contact our support team directly.
 
We're Here to Help
 
Your experience matters to us. If you have any questions, concerns, or feedback, don't hesitate to reach out. We look forward to assisting you.
 
Thank you for choosing UnderGlow Up.