Terms and Conditions

Terms and Conditions
Effective Date: September 2026
 
Welcome to UnderGlow Up. These Terms and Conditions ("Terms") govern your access to and use of the UnderGlow Up website, products, services, and VIP Club Membership program operated by Anelia Ventures LLC.
 
By accessing our website, placing an order, or enrolling in our VIP Club Membership program, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
 
1. Company Information
 
UnderGlow Up is a brand operated by Anelia Ventures LLC.
 
Anelia Ventures LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: support@underglowup.com
 
2. Eligibility
 
By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.
 
You agree to provide accurate, complete, and current information when placing orders, creating accounts, or subscribing to services.
 
3. Products and Services
 
UnderGlow Up offers automotive LED lighting products, accessories, and related products for sale through its website.
 
We reserve the right to modify, discontinue, limit, or update any product, service, or feature at any time without prior notice.
 
We make reasonable efforts to accurately display product descriptions, specifications, images, and pricing. However, we do not guarantee that all information is error-free.
 
4. VIP Club Membership Program
 
Membership Overview
 
UnderGlow Up offers a VIP Club Membership program that provides members with access to exclusive benefits, including discounted pricing and access to products at cost pricing when available.
 
Membership benefits may be modified, expanded, or adjusted at our discretion.
 
Membership Fee
 
VIP Club Membership is billed at $29.99 USD every 28 days unless canceled by the customer.
 
By purchasing a VIP Club Membership, you authorize UnderGlow Up and its payment processing partners to charge your selected payment method every 28 days until cancellation.
 
Automatic Renewal
 
The VIP Club Membership automatically renews every 28 days.
 
Your payment method will be charged automatically at the beginning of each renewal period unless the membership is canceled before the next billing date.
 
Membership Benefits
 
Benefits may include:
 
* Access to special member pricing
* Access to products at cost pricing
* Exclusive promotions and offers
* Early access to selected products
* Other benefits as determined by UnderGlow Up
 
Membership benefits are subject to change at any time.
 
Cancellation
 
You may cancel your VIP Club Membership at any time by:
 
* Contacting customer support at support@underglowup.com
* Using any membership management tools made available through your account
 
To avoid renewal charges, cancellation requests must be submitted before the next scheduled billing date.
 
Upon cancellation, membership benefits will remain active until the end of the current paid membership period.
 
Membership Refunds
 
Membership fees are generally non-refundable once a billing period has started.
 
If you believe you were charged in error, please contact customer support. Refund requests may be reviewed on a case-by-case basis.
 
5. Orders and Payments
 
All prices are listed in United States Dollars (USD) unless otherwise stated.
 
Applicable taxes, shipping fees, and other charges will be displayed during checkout before payment is completed.
 
You agree to provide current and accurate billing information.
 
We reserve the right to refuse, limit, or cancel orders where fraud, abuse, pricing errors, or unauthorized activity is suspected.
 
6. Shipping and Delivery
 
Shipping and delivery estimates are provided for informational purposes only and are not guaranteed.
 
Delivery times may vary due to carrier delays, customs processing, weather events, supply chain disruptions, or other factors beyond our control.
 
UnderGlow Up is not responsible for delays caused by shipping carriers or customs authorities.
 
Additional details are available in our Shipping Policy.
 
7. Returns and Refunds
 
Returns, exchanges, and refunds are governed by our Refund Policy.
 
By placing an order, you agree to the terms outlined in our Refund Policy.
 
UnderGlow Up reserves the right to deny refund requests that do not meet the requirements of the Refund Policy.
 
8. Intellectual Property
 
All content available on this website, including but not limited to:
 
* Logos
* Branding
* Product designs
* Images
* Videos
* Text
* Graphics
* Software
* Website content
 
is the property of UnderGlow Up, Anelia Ventures LLC, or its licensors and is protected by applicable intellectual property laws.
 
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
 
9. User Conduct
 
You agree not to:
 
* Use the website for unlawful purposes
* Violate any applicable laws or regulations
* Attempt to interfere with website functionality or security
* Use automated systems to access the website without authorization
* Share, resell, or transfer VIP Club Membership access
* Engage in fraudulent or abusive activity
 
We reserve the right to suspend or terminate access for violations of these Terms.
 
10. Disclaimer of Warranties
 
The website, products, services, and VIP Club Membership program are provided on an "as is" and "as available" basis.
 
To the fullest extent permitted by law, UnderGlow Up and Anelia Ventures LLC disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
 
11. Limitation of Liability
 
To the maximum extent permitted by law, UnderGlow Up and Anelia Ventures LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
 
* Use of the website
* Purchase of products
* Participation in the VIP Club Membership program
* Inability to access services
* Delays or interruptions
 
Our total liability shall not exceed the amount paid by the customer for the applicable product or membership during the twelve months preceding the claim.
 
12. Privacy
 
Your use of the website is also governed by our Privacy Policy.
 
Please review our Privacy Policy to understand how information is collected and used.
 
13. Governing Law
 
These Terms shall be governed and interpreted under the laws of the State of Wyoming, United States, without regard to conflict of law principles.
 
Any disputes arising from these Terms shall be resolved in the courts located within Wyoming, United States.
 
14. Changes to These Terms
 
We reserve the right to modify these Terms at any time.
 
Updated Terms will be posted on this page with a revised effective date.
 
Continued use of the website or services following any updates constitutes acceptance of the revised Terms.
 
15. Contact Information
 
If you have questions regarding these Terms and Conditions, please contact us:
 
UnderGlow Up
A brand operated by Anelia Ventures LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: support@underglowup.com